What information do we collect?
As part of the service we offer we gather a range of user data as explained below.
Cookies and website tracking data
Our users are free to opt-out of cookie tracking, however, if you do so it may alter the experience of using our website and/or services we provide.
The information we gather as website activity and report on will not contain any Personally Identifiable Information (“personal information”).
Personally Identifiable Information (PII)
In some situations we will collected personal information from our users, such as names, emails, company names and credit card information, usually through signup and registration forms.
Information sharing and storing
Personal information will never be sold or rented to third parties but it may be shared in certain circumstances as outlined below:
In protection of Aylien and others – We reserve the right to share or access your information when necessary to protect the rights and property of Aylien or in compliance with law or a court order.
Changes to this policy
Data Security and retention
At Aylien we take every precaution possible to protect the security of our Users and Customers information. We use SSL encrypted technology to protect the transfer of data and personal information. We store any personal information on secure servers and use state of the art, industry standard protections and procedures to ensure the safety of such information. We follow generally accepted industry standards to protect the personal information submitted via our service, during transfer and once it has been received.
While we take every precaution possible, the nature of the internet and our business means we cannot guarantee that all information stored on or transmitted to or from or servers will be free from unauthorized access. By using the Aylien Services you acknowledge that you understand and agree to the risks involved.
Private input text that is submitted by users to the API is not stored or persisted by Aylien. As part of the service we deliver, however, we do store URLs that are submitted for analysis by users. These URLs are anonymized to ensure there is no association between users and URLs submitted.
For internal purposes we do track high-level usage stats (“usage stats”) which are necessary for service monitoring and customer billing. These usage stats include features used, number of calls made and SDKs/programming languages used by our users.
As is common practice for SaaS providers we partner with hosting providers from whom we lease servers. At Aylien we work with tier 1 hosting providers only, including and not limited to Amazon Web Services, Microsoft Azure, Google Cloud Platform and Digital Ocean.
Secure access and transfer of data
Access to Aylien servers and the transfer of data to and from Aylien servers is over a SSL encrypted connection.